How to contact us.

We are a dedicated business with a small staff. With so many enquiries by e-mail, telephone and personal callers, picking & packing orders, sourcing & warehousing spares, sometimes we are unavailable to answer the telephone.

To serve our customers we have installed an answer phone system, after a few seconds our answer-phone will start. You may leave a message of 30 seconds including your telephone number and we will call you back.

If we are available, but unable to reach the telephone an alternative message will cut in and the call will be diverted to a nearer telephone. Please wait and we will answer asap.

To help us answer your questions please have the make & model number of your heater, stove or lamp handy, (if you know it). Even better have the heater, stove or lamp with you when you call !

  United Kingdom International
By Telephone 01733 234333
New Hours - 10.00am - 5.30pm 
Monday - Friday
44-1733 234333
10.00am - 5.30pm 
Monday - Friday
e-mail  To e-mail click on the picture..!! To e-mail click on the picture..!!
By Post 'Base Camp'
Unit 16, Alfric Square
Maxwell Road,
Woodston
Peterborough
Cambridgeshire
PE2 7JP
'Base Camp'
Unit 16, Alfric Square
Maxwell Road,
Woodston
Peterborough
Cambridgeshire
PE2 7JP
U.K.
Personal Callers: Please note that at the moment because of the situation with the Coronavirus the warehouse is NOT open to personal callers, for everyone's safety and to follow new government rules concerning the control and spread of the virus. Please watch this space and it will be updated when restrictions are lifted. However we are still operating our mail order system so if you wish to have parts delivered please phone us on 01733 234333 Monday - Friday 10am - 5.30pm
     
Our answering machines are sometimes filled by callers who try to phone outside the above hours. Callers also leave questions on the answer phone which are clearly answered on our Website, if we list it, we sell it...!
Last updated 27/03/20
How much does postage on an order cost?....Click here...!
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