Updates:- 01/02/10

Holidays:- Re-open at 11.00am Monday 8th February, order turnaround approx 10 working days. 
Mike 'the stove' in hospital....!
Pressure lamps: -Vapalux brand name sold, UK production ended.

General News :-
Please note; we are now back from our annual holiday, we have a large pile of back orders, please allow for this when ordering.
We are working hard to clear the backlog of orders. Please do not telephone to chase your order unless you sent or telephoned it over 14 days ago. Ten minutes on the telephone looking up an order sent only last week will prevent two more customers from getting their parts on time..!
Our answer phone gets constantly blocked with messages, please browse the Website before calling as you may find your answer there. We receive so many calls asking 'I have looked at your Website, do you sell Tilley or Primus parts?'.....!

Remember to keep spares handy for emergencies, we still have customers who phone an order on a Wednesday because there is a frost and their greenhouse is cold! Order your spares now, don't wait until the last minute and expect the parts by the next day...!
Please check our opening hours before trying to contact us, the answer phone also gets jammed full of empty messages when callers hang up after calling when we are out of the office.

Mike 'the stove'..News :-
Mike is going into hospital week commencing 15th February and will be unavailable for around ten days. Like an old Primus #1 one of his legs has worked loose and needs a repair..!
He should be back in the office on shorter hours/light duties by the 24th Feb and fully back in action in time for the 'Light up' at Newark in June. In the mean, time please be patient as answering more technical questions by e-mail or telephone may take a little longer than usual.

Bialaddin/Vapalux:-
We are saddened to announce the the Vapalux brand name has been sold and production in the UK has ceased. We have stocks of parts and are taking steps to secure supplies until they become available again. 
Please do not panic...! Customers ordering unwanted quantities of parts and hoarding them will cause unnecessary problems for other users.
After a mistake by our supplier we have a quantity of loose tied V42 mantles in ten packs, trickier to fit than the pre tied mantles these are on offer while stocks last.

Paraffin Lamp Wicks, Chimneys, Heater Wicks & Heater spares:-
A section devoted to Wicks and heater spares is now available click here!, a new page contains new and used greenhouse heaters, click here to view

Want to know our hours & how to contact us? Click here!