at 11.00am Monday 8th February, order turnaround approx 10 working
Mike 'the stove' in hospital....!
Pressure lamps: -Vapalux brand name sold, UK production ended.
General News :-
Please note; we
are now back from our annual holiday, we have a large pile of back
orders, please allow for this when
We are working hard to
clear the backlog of orders. Please do not telephone to chase your
order unless you sent or telephoned it over 14 days ago. Ten minutes
on the telephone looking up an order sent only last week will prevent
two more customers from getting their parts on time..!
Our answer phone gets constantly blocked with messages, please browse
the Website before calling as you may find your answer there. We receive
so many calls asking 'I have looked at your Website, do you sell Tilley
or Primus parts?'.....!
Remember to keep spares handy for emergencies, we still have customers
who phone an order on a Wednesday because there is a frost and their greenhouse is cold! Order your spares now, don't wait until the last minute and
expect the parts by the next day...!
Please check our opening
hours before trying to contact
us, the answer phone also gets jammed full of empty
messages when callers hang up after calling when we are
out of the office.
Mike 'the stove'..News :-
Mike is going
into hospital week commencing 15th February and will be unavailable
for around ten days. Like an old Primus #1 one of his legs has worked
loose and needs a repair..!
He should be back in the office on shorter hours/light duties by the 24th Feb and
fully back in action in time for the 'Light up' at Newark in June. In
the mean, time please be patient as answering more technical questions
by e-mail or telephone may take a little longer than usual.
We are saddened to
announce the the Vapalux brand name has been sold and production in
the UK has ceased. We have stocks of parts and are taking steps to
secure supplies until they become available again.
Please do not panic...! Customers ordering unwanted quantities
of parts and hoarding them will cause unnecessary problems for other
After a mistake by
our supplier we have a quantity of loose tied V42
mantles in ten packs, trickier to fit than the pre tied mantles these
are on offer while stocks last.
Wicks, Chimneys, Heater Wicks & Heater spares:-
A section devoted to Wicks and heater spares is now
a new page contains
new and used greenhouse heaters, click
here to view
Want to know our hours & how to
contact us? Click